Customer service tickets for electrical contractors
Power Track ONE helps smaller electrical contracting businesses keep every customer request in one place. Log the call, dispatch an electrician, track permits and inspections, and close the job with photos and notes from the field.
What Power Track ONE does
Every request in one place
Calls, emails and web requests become tickets with the customer, address and problem attached.
Dispatch and scheduling
Assign the right electrician, set the appointment and see the whole crew's day at a glance.
Permits and inspections
Track permit numbers and inspection dates on each job, so nothing stalls waiting on the city.
Notes and photos from the field
Electricians add photos, panel details, materials and time from the job site on their phone.
Job history by address
Pull up every visit to a property, so you know what was done last time before you roll a truck.
Customer updates
Customers get a text or email when their electrician is on the way and when the job is done.
From the first call to a closed job
Made for smaller shops that have outgrown the whiteboard and the group text.
Log the call
The office enters the customer, address and problem, or the request comes in from your website.
Dispatch
Pick the electrician and the time slot. They see the job on their phone right away.
On site
The tech adds notes, photos, materials and time while they work.
Inspect
For permitted work, the permit and inspection dates stay attached to the ticket.
Close out
Mark it complete and the ticket is ready for billing, with a full record of the visit.
Get every job off the whiteboard.
We'll show you Power Track ONE set up with your own job types and crew.
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